Frequently Asked Questions
Frequently Asked By Our Happy Guests
The term Villa is used as an umbrella to group different types of vacation homes available for rental. These vacation homes include apartments and condos, townhouses and standalone properties that share the common theme of providing an aspect of luxury above that of normal accommodation. This may be reflected in the location of the villa, the quality of fixtures and fittings, or the presence of staff dedicated to helping you get the most from your villa rental. Blue Sky Luxury appreciates the needs of each individual and is committed to providing the perfect Saint Lucia villa vacation to suit you.
Choosing a vacation villa rental can be quite a daunting proposition, and so at Blue Sky Luxury, we have curated Collections of our vacation rental villas to help you find the right Saint Lucia holiday home for your lifestyle. Access them here.
Step 1: Browse & Shortlist
Visit our Blue Sky Luxury Saint Lucia website to explore Saint Lucia villas. Use filters such as Your Style, Wow Factors, bedroom count, rates, and location. Then submit an Enquire Now or Book Now request—or call to speak with a Holiday Home Expert.
Step 2: Confirm Availability. A Holiday Home Expert will:
– Check availability
– Suggest suitable villas
– Provide guidance based on firsthand
Step 3: Secure Your Booking. You will receive:
– Rental documents
– Deposit details
– Payment instruction
All charges are in USD. Displayed conversions are approximate.
Step 4: Pre-Arrival Concierge Service. Our Concierge Team can arrange:
– Airport transfers
– Car rentals
– Private Chefs
– Spa treatments
– Excursions
– Special celebrations
Find out more on our Concierge Services page.
Step 5: Arrival. Upon arrival:
– Make your way to your villa
– Villas would either be self check-in, or you will be greeted by your Concierge/Villa Representative
– Begin Your Holiday!
The minimum length of stay varies depending on the property and the season. This can be viewed in the rate section of each villa, but as a rule of thumb, it is typically a minimum of 3 nights.
Each villa varies, but all meet our minimum standards. Food and beverages are not included unless stated. Pre-stocking is available.
Staffing is a signature part of the Saint Lucia villa experience. Every property includes household staff, ranging from part-time housekeeping to fully staffed homes with both housekeepers and cooks. In many villas, the housekeeper also serves as the cook, preparing authentic Caribbean meals and offering warm, attentive hospitality. You may also see gardeners or pool attendants performing routine maintenance during your stay.
Staffing Levels
Specific details of the staffing for your holiday home are provided on the property web page. If you require additional staffing, please let our Reservations or Concierge team know so we can advise you of the options and the cost.- Check availability
Staff Roles
Housekeeper
– Prepares the villa for arrival
– Provides daily housekeeping
– Makes beds, changes linens, and refreshes towels
– *Launders household linen (guest laundry may be available)
– *Launders, irons, and stores linens & soft furnishings
– Prepares meals in most villas using fresh local ingredients
– Assists with menu planning and provides a customized shopping list
*Guest laundry may be available in some villas at an additional cost. Staff do not launder undergarments.
Meal Service
– If your villa includes a housekeeper/cook:
– Breakfast and/or lunch can be prepared daily
– Dinner can be prepared earlier for reheating
– Guests may select two meals per day
– Groceries are the responsibility of the guest
Private Chef Service
For elevated dining or special occasions, a private chef may be arranged at US $65 per person, per meal, plus groceries. Advance booking required.
Tipping
Tipping is not required, but is always appreciated. Your Property Manager or Concierge can offer guidance on suggested amounts. NOTE: There is no automatic service charge added to accommodation.
Yes. A dedicated Concierge will contact you before arrival and remain available throughout your stay—whether you need excursion bookings or something truly extraordinary.
Generally, one bedroom = two adults, unless otherwise noted. Additional beds may be made available if it is approved for the villa. Additional beds may be at an additional cost.
Every property is thoroughly inspected using our comprehensive Blue Sky Luxury checklist.
A security deposit is required when your villa booking is confirmed. A hold is placed on your credit card and finalized upon arrival. The exact amount is outlined in your confirmation email. The security deposit will be released within 7 days of your departure, less any applicable bank fees or currency fluctuations. Security deposits are applied in the event of:
– Damages
– Missing items
– Additional concierge charges
– Unpaid balances
Booking Fee: A non-refundable US $30 applies to all reservations. Travel insurance strongly recommended.
Payment Methods: Wire transfer, international money order, or credit card.
Bookings made within 5 days: Hold on security deposit secured on arrival day + the full payment is due immediately by credit card.
Bookings made within 60 days: Hold on security deposit secured on arrival day + the full payment is due upon booking.
Bookings made 60+ days prior to arrival: Hold on security deposit secured on arrival day + 25% deposit of booking value + the balance due 60 days before arrival. Except festive season, which would require a 50% deposit (of booking value) at the time of booking and the balance due 60 days before arrival
Peak Season Bookings (Christmas, New Year’s, Easter & Carnival): Hold on security deposit secured on arrival day + a 25% non-refundable deposit.
Peak Season (Christmas, New Year’s, Easter, Jazz & Carnival): Cancellation 59 days or less before arrival: all monies are forfeited.
Winter Season:
– Cancellation 44 days or fewer: all monies forfeited.
– Cancellation 45+ days prior: forfeit 10% of the total booking value.
Note: There are no refunds for no-shows, late arrivals, or early departures.
Pandemic Policy: In the event of border closures (guest’s country or Saint Lucia):
– One complimentary date change allowed.
– Full booking balance must be paid.
– No compensation or refunds of deposits or booking fees
Passport & Entry Requirements
– All visitors must hold a valid passport (recommended validity is 6 months beyond travel date)
– Carry a secondary photo ID
– Secure your passport in the villa safe
Required Electronic Immigration Form (ED Form)
All visitors must complete the Saint Lucia ED Form within 3 days before travelling. You will receive a QR code to present upon arrival on the island. The form can be completed here.
Visas
– Citizens of the U.S., Canada, the UK, and most EU countries do not require a visa for stays up to 6 weeks
– Extensions require an application to the Immigration Department
– Work permits are required for employment.
-Requirements may change; please review before travel
Electrical Information
– Voltage: 220–240V / 50Hz
– Plug Type: UK-style 3-pin
– North American guests may require adaptors or converters
Currency
– Official currency: Eastern Caribbean Dollar (EC$)
– Fixed rate: US$1.00 = EC$2.7169
– U.S. dollars widely accepted; change typically given in EC$
Credit Cards: Most businesses accept Visa and Mastercard; American Express is less widely accepted.
Some smaller establishments may be cash-only.
Visitors Driver’s Permit:
To drive in Saint Lucia, you must obtain a Visitor Permit:
– Available at rental agencies or the Traffic Department
– Approx. US $22, valid for 3 months
– Driving is on the left-hand side